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Xaveit Privacy Policy

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Effective Date: September 2025

Last Updated: September 2025

 

 

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1. Introduction

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Xaveit Pte. Ltd. ('Xaveit', 'we', 'our', or 'us') is committed to protecting your personal data and your right to privacy. This Privacy Policy explains in detail how we collect, use, disclose, and safeguard your information when you visit our platform located at www.xaveit.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the 'Platform'). By accessing or using our Platform, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. This policy is designed to be compliant with the Singapore Personal Data Protection Act (PDPA), the General Data Protection Regulation (GDPR), and other applicable data protection laws.

 

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2. Information We Collect

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We collect several types of information to provide and improve our services. This includes:

 

a. Personal Identifiable Information (PII):

  • Full name

  • Email address

  • School name and level

  • Age or date of birth

  • Role (e.g., student, parent, mentor)

 

b. Account and Login Information:

  • Username and password

  • Login timestamps and status

 

c. Uploaded User Content:

  • Certificates, images, videos, documents, links, and other media that support user-submitted achievements

 

d. Mentor Endorsement Information:

  • Endorser's name, email, relationship to the user, and any feedback or comments

 

e. Technical and Usage Information:

  • IP address, device type, operating system, browser type, date/time stamps, and interactions with the Platform

 

f. Communication Data:

  • Emails or messages sent to support or through forms on the Platform

 

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3. How We Use Your Information

 

We use the information we collect for a variety of purposes, all of which are essential to the functionality of the Platform. These include:

 

  • To create and manage user accounts

  • To provide access to user-specific content and portfolios

  • To process and verify uploaded achievements and endorsements

  • To personalize the user experience based on preferences and usage behavior

  • To communicate with users about their accounts, updates, and new features

  • To provide technical support and respond to inquiries

  • To ensure platform integrity and prevent fraud or abuse

  • To comply with legal and regulatory obligations

 

We do not sell, rent, or trade your personal information to third parties under any circumstances.

 

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4. Legal Basis for Processing

 

Under the GDPR, we rely on the following legal bases to process your personal data:

 

  • Consent: When you voluntarily provide your information, such as when signing up or submitting content.

  • Contract: When processing is necessary for fulfilling our obligations to provide the services you request.

  • Legal Obligation: When processing is necessary to comply with a legal requirement.

  • Legitimate Interests: For purposes such as service improvement, security, fraud detection, and customer service.

 

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5. Sharing and Disclosure of Data

 

We only share user data when it is strictly necessary for service delivery, legal compliance, or with your explicit consent. This includes:

 

  • Third-party service providers (e.g., payment processors, hosting services, analytics tools) under strict confidentiality agreements

  • Authorized mentors or endorsers for the purpose of validating achievements

  • Law enforcement or regulatory agencies if required by law or legal process

  • In connection with any merger, sale of assets, financing, or acquisition, provided appropriate data protections are maintained

 

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6. Use of Cookies and Tracking Technologies

 

We use cookies, web beacons, and other tracking technologies to improve functionality and user experience. These technologies help us:

 

  • Recognize repeat visitors

  • Save user preferences

  • Track usage patterns and diagnose issues

  • Serve relevant information based on behavior

 

Users can control cookie preferences through browser settings, although disabling cookies may affect functionality.

 

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7. Data Storage and Security

 

We implement rigorous technical, administrative, and physical safeguards to protect your personal data. This includes:

 

  • Secure socket layer (SSL) encryption

  • Regular security audits and vulnerability assessments

  • Restricted access to personal data on a need-to-know basis

  • Data backup and recovery systems

 

Despite these efforts, no method of transmission over the Internet is 100% secure. You acknowledge and accept this risk by using the Platform.

 

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8. Data Retention Policy

We retain personal data only as long as it is necessary to fulfill the purposes described in this policy. This includes:

 

  • Maintaining active user accounts

  • Complying with legal and regulatory requirements

  • Resolving disputes and enforcing agreements

 

After this period, personal data is securely deleted or anonymized.

 

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9. Your Rights and Choices

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You have the following rights with respect to your personal data:

 

  • Access: You may request access to your data.

  • Correction: You may request corrections to inaccurate or incomplete data.

  • Deletion: You may request deletion of your personal data where applicable.

  • Withdrawal of Consent: You may withdraw previously given consent.

  • Objection and Restriction: You may object to or request restrictions on certain processing activities.

 

To exercise these rights, contact us at contact_xaveit@xaveit.com. We may need to verify your identity before processing requests.

 

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10. International Data Transfers

 

If your data is transferred to or stored in jurisdictions outside of your own, including servers located in Singapore or other countries, we ensure adequate safeguards are in place. These include standard contractual clauses and compliance with relevant data protection laws.

 

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11. Children's Privacy

 

We do not knowingly collect personal data from children under the age of 13 without verified parental consent. If we discover that such data has been collected without consent, we will delete it promptly. Parents or legal guardians may contact us to request access to or deletion of their child’s data.

 

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12. Changes to This Privacy Policy

 

We reserve the right to amend this Privacy Policy at any time. Any changes will be communicated via email or Platform notifications and will become effective upon publication. Your continued use of the Platform after any changes constitutes acceptance of the revised terms.

 

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13. Contact Information

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For questions, concerns, or legal notices, please contact us at:

Email: contact_xaveit@xaveit.com.

Website: https://www.xaveit.com

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